Privacy Policy

Effective Date: 07/30/2026
Company: Nephilim Press (“we,” “us,” “our”)

1) Overview

We respect your privacy. This Privacy Policy explains how Nephilim Press collects, uses, shares, and protects personal information when you visit our website, purchase books, or otherwise use our services (“Services”).

By using our Services, you agree to this Privacy Policy.

2) Information We Collect

We collect information in the following categories:

A. Information You Provide to Us

Account information: name, email address, password (encrypted/hashed where applicable), and profile preferences.
Order information: billing/shipping name and address, phone number (if provided), payment-related details (handled by our payment processors).
Communications: messages you send us (e.g., customer support, returns, inquiries), including content you choose to provide.
Reviews/feedback: if you submit book reviews or comments.

B. Information Collected Automatically

Device and usage data: IP address, device type, browser type, pages viewed, time spent, referring/exit pages, and other interaction data.
Log and diagnostic data: errors, crash reports, and performance metrics.
Cookies and similar technologies: to operate the site and remember preferences.

C. Payment Information

We do not store full payment card numbers. Payment processing is handled by third-party payment processors (e.g., Stripe/PayPal). Payment processors may collect payment information as required to complete transactions.

3) How We Use Your Information

We may use personal information for purposes including:

To process orders and deliver products (e.g., shipping and order confirmation).
To manage accounts and provide customer support.
To communicate with you about your order, account, promotions (if you opted in), and service updates.
To prevent fraud, secure our Services, and comply with legal obligations.
To improve our website and Services (analytics, personalization, and testing).
To send marketing where permitted by law (e.g., email marketing if you opt in).

4) Legal Bases (If Applicable Under GDPR/UK GDPR)

Where applicable, we process personal data under these legal bases:

Contract necessity (e.g., to fulfill your order).
Legitimate interests (e.g., improving Services, preventing fraud).
Consent (e.g., marketing communications where required).
Legal obligations (e.g., tax, accounting, compliance).

5) Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

Keep the site working (essential cookies).
Remember preferences (functional cookies).
Understand how you use our site (analytics/performance cookies).
Deliver and measure marketing (advertising cookies, where applicable).

Some features may not function if cookies are disabled.

6) How We Share Information

We may share information in the following circumstances:

A. Service Providers

We share information with vendors that help us run our business, such as:

Payment processors
Shipping carriers
Email delivery and customer support tools
Website hosting and analytics providers
Fraud detection and security providers

These vendors are authorized to use your information only as necessary to provide services to us.

B. Legal and Safety

We may disclose information if required to:

comply with law or legal process,
protect the rights and safety of users, our company, or others,
investigate fraud, security incidents, or violations of our policies.

C. Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, or sale of assets, information may be transferred as part of that transaction, subject to applicable law.

7) International Data Transfers

If you access our Services from outside your country, your information may be transferred to and processed in countries where we or our service providers operate. We take steps designed to protect personal information in accordance with applicable data protection laws.

8) Data Retention

We retain personal information only as long as reasonably necessary for the purposes described in this Policy, including:

fulfilling orders and customer support,
complying with legal obligations (e.g., taxes, accounting),
maintaining records for security, dispute resolution, and enforcement of our policies.

Retention periods vary based on data type, purpose, and legal requirements.

9) Your Rights and Choices

Depending on where you live, you may have rights such as:

Access: request a copy of your personal data.
Correction: request correction of inaccurate information.
Deletion: request deletion of personal data (with exceptions where permitted).
Portability: request transfer of certain data in a usable format (where applicable).
Objection/Restriction: object to or restrict certain processing (where applicable).
Withdraw consent: withdraw marketing or other consent-based processing.

To make a request, contact us at info@nephilimpress.com. We may need to verify your identity before fulfilling requests.

Marketing Opt-Out

You can opt out of marketing communications by:

using the unsubscribe link in emails, or
contacting us at info@nephilimpress.com.

10) Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

11) Children’s Privacy

Our Services are intended for a general audience. We do not knowingly collect personal information from children under [13/16] (depending on applicable law). If you believe a child has provided personal information to us, contact info@nephilimpress.com to request deletion.

12) Third-Party Links

Our website may link to third-party sites or services. This Privacy Policy does not apply to those third-party sites. We encourage you to review their privacy policies.

13) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top will reflect the update date. If changes are material, we will provide additional notice (e.g., by posting a prominent notice).